{"id":12,"date":"2025-09-23T19:24:52","date_gmt":"2025-09-23T19:24:52","guid":{"rendered":"https:\/\/abayati.ae\/?page_id=12"},"modified":"2025-09-29T20:19:54","modified_gmt":"2025-09-29T20:19:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/abayati.ae\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns"},"content":{"rendered":"<h1 data-start=\"154\" data-end=\"169\"><\/h1>\n<p data-start=\"171\" data-end=\"206\"><strong data-start=\"171\" data-end=\"188\">Last updated:<\/strong> 23 September 2025<\/p>\n<p data-start=\"208\" data-end=\"312\">At <strong data-start=\"211\" data-end=\"225\">Abayati.ae<\/strong>, we want you to love your purchase. Please read this policy carefully before ordering.<\/p>\n<p data-start=\"208\" data-end=\"312\">\n<p><strong>PLEASE FILL THE FORM BELOW :<\/strong><\/p>\n<blockquote data-start=\"1090\" data-end=\"1204\">\n<p data-start=\"1092\" data-end=\"1204\"><div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Refund<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='12' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"78d4132cc2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/ar\/wp-json\/wp\/v2\/pages\/12\" \/><div data-type=\"name-element\" data-name=\"names\" class=\"ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_names_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_3_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"First Name\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_3_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Last Name\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_phone' aria-label=\"Phone\/Mobile\">Phone\/Mobile<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone\" type=\"tel\" placeholder=\"Mobile Number\" data-name=\"phone\" id=\"ff_3_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=\"false\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text' aria-label=\"Order ID\">Order ID <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_message' aria-label=\"Reason of Request Refund\">Reason of Request Refund<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"true\" name=\"message\" id=\"ff_3_message\" class=\"ff-el-form-control\" placeholder=\"Your Message\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_image-upload_1' aria-label=\"Image Upload\">Image Upload<\/label><\/div><div class='ff-el-input--content'><label for='ff_3_image-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Choose File<\/span> <input type=\"file\" name=\"image-upload\" id=\"ff_3_image-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" accept=\"image\/*\" data-name=\"image-upload\" multiple=\"1\"  aria-invalid='false' aria-required=\"false\"><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >Submit Request<\/button><\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"ar\"\/><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":false,\"global_message\":\"This field must contain a valid email\"}},\"phone\":{\"required\":{\"value\":false,\"global\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\"},\"valid_phone_number\":{\"value\":false,\"global\":true,\"message\":\"Phone number is not valid\",\"global_message\":\"Phone number is not valid\"}},\"input_text\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"message\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"image-upload\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"max_file_size\":{\"value\":1048576,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":1,\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_image_types\":{\"value\":[],\"message\":\"Allowed image types does not match\",\"global_message\":\"Allowed image types does not match\",\"global\":true}}},\"debounce_time\":300};\n                            <\/script>\n            <\/p>\n<p data-start=\"1092\" data-end=\"1204\">\n<\/blockquote>\n<h2 data-start=\"314\" data-end=\"330\">1) No Refunds<\/h2>\n<ul data-start=\"331\" data-end=\"402\">\n<li data-start=\"331\" data-end=\"402\">\n<p data-start=\"333\" data-end=\"402\">We <strong data-start=\"336\" data-end=\"360\">do not offer refunds<\/strong> for any orders once placed and processed.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"404\" data-end=\"420\">2) Size &amp; Fit<\/h2>\n<ul data-start=\"421\" data-end=\"655\">\n<li data-start=\"421\" data-end=\"550\">\n<p data-start=\"423\" data-end=\"550\">We <strong data-start=\"426\" data-end=\"436\">cannot<\/strong> offer a <strong data-start=\"445\" data-end=\"465\">free replacement<\/strong> or refund if the <strong data-start=\"483\" data-end=\"520\">size\/measurements are not perfect<\/strong> or if you change your mind.<\/p>\n<\/li>\n<li data-start=\"551\" data-end=\"655\">\n<p data-start=\"553\" data-end=\"655\">Please check the <strong data-start=\"570\" data-end=\"584\">Size Guide<\/strong> on each product page and verify your measurements <strong data-start=\"635\" data-end=\"645\">before<\/strong> ordering.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"657\" data-end=\"720\">3) Incorrect or Faulty Items (Eligible for Replacement Only)<\/h2>\n<p data-start=\"721\" data-end=\"736\">If you receive:<\/p>\n<ul data-start=\"737\" data-end=\"873\">\n<li data-start=\"737\" data-end=\"763\">\n<p data-start=\"739\" data-end=\"763\">the <strong data-start=\"743\" data-end=\"757\">wrong item<\/strong>, or<\/p>\n<\/li>\n<li data-start=\"764\" data-end=\"873\">\n<p data-start=\"766\" data-end=\"873\">an item that is <strong data-start=\"782\" data-end=\"811\">faulty\/damaged on arrival<\/strong>,<br data-start=\"812\" data-end=\"815\" \/>we will <strong data-start=\"823\" data-end=\"834\">replace<\/strong> it <strong data-start=\"838\" data-end=\"858\">at no extra cost<\/strong> once verified.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p data-start=\"875\" data-end=\"934\"><strong data-start=\"875\" data-end=\"934\">What we need from you (within 24\u201372 hours after delivery):<\/strong><\/p>\n<ul data-start=\"935\" data-end=\"1088\">\n<li data-start=\"935\" data-end=\"955\">\n<p data-start=\"937\" data-end=\"955\">Your <strong data-start=\"942\" data-end=\"953\">Order #<\/strong><\/p>\n<\/li>\n<li data-start=\"956\" data-end=\"1053\">\n<p data-start=\"958\" data-end=\"1053\">Clear <strong data-start=\"964\" data-end=\"974\">photos<\/strong> of: the outer parcel, shipping label, the product, and the defect\/wrong item<\/p>\n<\/li>\n<li data-start=\"1054\" data-end=\"1088\">\n<p data-start=\"1056\" data-end=\"1088\">A brief description of the issue<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<blockquote data-start=\"1090\" data-end=\"1204\">\n<p data-start=\"1092\" data-end=\"1204\">\n<p data-start=\"1092\" data-end=\"1204\">\n<\/blockquote>\n<h2 data-start=\"1206\" data-end=\"1223\">4) Not Covered<\/h2>\n<p data-start=\"1224\" data-end=\"1262\">Replacements are <strong data-start=\"1241\" data-end=\"1248\">not<\/strong> provided for:<\/p>\n<ul data-start=\"1263\" data-end=\"1513\">\n<li data-start=\"1263\" data-end=\"1304\">\n<p data-start=\"1265\" data-end=\"1304\">Incorrect size chosen by the customer<\/p>\n<\/li>\n<li data-start=\"1305\" data-end=\"1369\">\n<p data-start=\"1307\" data-end=\"1369\">Color perception differences due to lighting\/screen settings<\/p>\n<\/li>\n<li data-start=\"1370\" data-end=\"1426\">\n<p data-start=\"1372\" data-end=\"1426\">Normal wear and tear or damage caused after delivery<\/p>\n<\/li>\n<li data-start=\"1427\" data-end=\"1468\">\n<p data-start=\"1429\" data-end=\"1468\">Items without original tags\/packaging<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1515\" data-end=\"1536\">5) Delivery Issues<\/h2>\n<ul data-start=\"1537\" data-end=\"1826\">\n<li data-start=\"1537\" data-end=\"1688\">\n<p data-start=\"1539\" data-end=\"1688\">If tracking\/courier marks a parcel <strong data-start=\"1574\" data-end=\"1587\">delivered<\/strong> but you didn\u2019t receive it, please check with family, neighbors, building reception\/security first.<\/p>\n<\/li>\n<li data-start=\"1689\" data-end=\"1826\">\n<p data-start=\"1691\" data-end=\"1826\">If still missing, contact us within <strong data-start=\"1727\" data-end=\"1746\">3 business days<\/strong> so we can open a courier investigation. Resolutions depend on courier policies.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1828\" data-end=\"1861\">6) Address &amp; Delivery Attempts<\/h2>\n<ul data-start=\"1862\" data-end=\"2050\">\n<li data-start=\"1862\" data-end=\"1944\">\n<p data-start=\"1864\" data-end=\"1944\">Please provide a <strong data-start=\"1881\" data-end=\"1914\">complete and accurate address<\/strong> and reachable phone number.<\/p>\n<\/li>\n<li data-start=\"1945\" data-end=\"2050\">\n<p data-start=\"1947\" data-end=\"2050\">Failed delivery due to incorrect\/incomplete address or unavailability may require <strong data-start=\"2029\" data-end=\"2049\">re-delivery fees<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2052\" data-end=\"2087\">7) Order Changes &amp; Cancellations<\/h2>\n<ul data-start=\"2088\" data-end=\"2217\">\n<li data-start=\"2088\" data-end=\"2156\">\n<p data-start=\"2090\" data-end=\"2156\">Changes\/cancellations can be requested <strong data-start=\"2129\" data-end=\"2148\">before dispatch<\/strong> only.<\/p>\n<\/li>\n<li data-start=\"2157\" data-end=\"2217\">\n<p data-start=\"2159\" data-end=\"2217\">After dispatch, orders <strong data-start=\"2182\" data-end=\"2192\">cannot<\/strong> be modified or canceled.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2219\" data-end=\"2242\">8) How to Contact Us<\/h2>\n<p data-start=\"2243\" data-end=\"2267\">We\u2019re here to help 24\/7.<\/p>\n<ul data-start=\"2269\" data-end=\"2361\">\n<li data-start=\"2269\" data-end=\"2301\">\n<p data-start=\"2271\" data-end=\"2301\"><strong data-start=\"2271\" data-end=\"2284\">WhatsApp:<\/strong> +971 552151338<\/p>\n<\/li>\n<li data-start=\"2302\" data-end=\"2335\">\n<p data-start=\"2304\" data-end=\"2335\"><strong data-start=\"2304\" data-end=\"2314\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2315\" data-end=\"2333\">support@abayati.ae<\/a><\/p>\n<\/li>\n<li data-start=\"2336\" data-end=\"2361\">\n<p data-start=\"2338\" data-end=\"2361\"><strong data-start=\"2338\" data-end=\"2350\">Website:<\/strong> Abayati.ae<\/p>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Last updated: 23 September 2025 At Abayati.ae, we want you to love your purchase. Please read this policy carefully before ordering. PLEASE FILL THE FORM BELOW : 1) No Refunds We do not offer refunds for any orders once placed and processed. 2) Size &amp; Fit We cannot offer a free replacement or refund if [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":7,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":5,"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":8431,"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions\/8431"}],"wp:attachment":[{"href":"https:\/\/abayati.ae\/ar\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}